PLEASE READ CAREFULLY. Welcome to www.zentila.com, the strategic sourcing solution that enables organizations to easily capture and manage meetings and events data. This website, as well as the services offered by this website and all related updates, modules, arrangements, support and content found on this website, are collectively referred to as the “Website”. This Website User Agreement (also referred to as the “Agreement”) applies to the Website, and is a contract between Zentila, Inc. and you as the Website user (an entity and/or an individual, as applicable). This Agreement refers to you and/or your organization as the “User” or “you”. This Agreement may also refer to Zentila as “we”, “us”, or “our”.

ENLIGHTENMENT™ & ILLUMINATE3P™ COMPANY USERS: REFER TO THE TERMS OF USE ATTACHED TO YOUR LICENSE AGREEMENT, WHICH APPLY TO YOUR USE OF THE WEBSITE IN LIEU OF THE FOLLOWING TERMS OF USE.

You may only use the Website if you accept and agree to all the terms and conditions of this Agreement and all terms, policies, guidelines and disclosures on the Website, which are expressly incorporated herein by reference. BY ACCESSING OR OTHERWISE USING THE WEBSITE, OR BY CHECKING THE BOX BESIDE THE STATEMENT “I agree to the Terms & Conditions” AND CLICKING THE “Sign Up” BUTTON BELOW SUCH STATEMENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND ACCEPTED THIS AGREEMENT. If you do not agree to be bound by this Agreement, do not check the box beside the statement “I agree to the Terms & Conditions” and click the “Sign Up” button, and do not access or use the Website. Zentila reserves the right, at any time, at its sole discretion, to change, amend, or otherwise modify this Agreement without prior notice to you, effective upon posting on the Website, and your continued access or use of the Website will indicate your acceptance of the changed, amended, or otherwise modified version of this Agreement. Note that receipt or use by any person of any information provided by the Website, at any time and through any means, whether directly or indirectly, represents an acknowledgement by such person of, and agreement by such person to, the terms and conditions of this Agreement. This Agreement limits our liability and disclaims warranties for the Website to the maximum extent permitted by law. Please read these and other sections of the Agreement carefully.

THE WEBSITE AND THE SERVICES (AS DEFINED BELOW) ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE INFORMATION, CONTENT OR MATERIALS IN THE WEBSITE. ZENTILA DOES NOT REPRESENT OR WARRANT THAT THE WEBSITE OR THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. ZENTILA DOES NOT REPRESENT OR WARRANT THAT THE WEBSITE, ITS SERVERS, AND EMAIL MESSAGES SENT FROM ZENTILA ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

While Zentila endeavors to provide and to allow others to provide useful information, you acknowledge that such information is reliant upon third party data and contributions, that there are certain inherent limitations to the accuracy or currency of such information, that information may be incomplete or may contain inaccuracies, and that information on the Website may be outdated or contain errors, omissions or misinterpretations of information. You further acknowledge that information contained on the Website is based on the data obtained by or submitted to Zentila, which may be incomplete or inaccurate, and may rely on interpretations of the information gathered by or submitted to Zentila. Neither the information contained on, nor the services provided through the Website, are an endorsement of any particular meeting venue or are a guarantee of a meeting venue's quality or other characteristics. Furthermore, you should independently verify the accuracy of any information you obtain on the Website before using it. You agree to be solely responsible for your use of the Website.

  1. Acceptance of the Agreement
    1. This Agreement is an electronic contract that sets out the legally binding terms of your access to, registration with and/or use of the Website. This Agreement includes Zentila's Privacy Policy and all other terms and notices posted on the Website, which are expressly incorporated herein by reference. By accessing the Website or registering on the Website, you accept this Agreement and agree to the terms, conditions and notices contained or referenced in this Agreement.
    2. By accessing the Website or registering on the Website, you consent to have this Agreement provided to you in electronic form.
    3. To receive a non-electronic copy of this Agreement, please send an e-mail to info@zentila.com or a letter and self-addressed stamped envelope to our address requesting a non-electronic copy of this Agreement. You have the right at any time to withdraw your consent to have this Agreement provided to you in electronic form. Should you choose to withdraw your consent to have this Agreement provided to you in electronic form, we will discontinue your then-current username and password. This means that you will not have the right to use the Website unless, and until, we issue you a new username and password. We will only issue you a new username and password after we receive a signed copy of a non-electronic version of this Agreement, which we will send to you upon request, or after you again follow the steps outlined in this Agreement. To withdraw your consent to have this Agreement provided to you in electronic form, please send an email to info@zentila.com. Your withdrawal of consent shall be effective within a reasonable time after we receive your withdrawal notice described above. Your withdrawal of consent will not affect the legal validity or enforceability of the Agreement provided to and electronically signed by you prior to the effective date of your withdrawal.
  2. General Function of the Website. In general, the Website is provided solely to assist you in reserving meeting venue rooms, accommodations, convention facilities, banquet services and other related meeting venue and convention products, services and activities (referred to in this Agreement as the “Services”) offered by meeting venues and third party providers and suppliers (collectively referred to in this Agreement as the “meeting venues”). You may use this Website for the sole purpose of making legitimate reservations for group meeting events.
  3. FOR BLISS™ USERS:
    1. RFPs, specifications, requirements, User information, statistics and other information provided or generated in the course of using the Website shall be the property of Zentila. Zentila shall have the right to aggregate such information, excluding personally identifying information, and to use such aggregated information for its internal and marketing purposes.
    2. Zentila is a registered agent with the International Air Transport Association (IATA) and the agent of record for all Services you reserve through the Website. All commissions, fees, expenses, and other amounts which shall be paid or earned in connection with the Services you reserve through the Website will be the property of Zentila.
  4. FOR ILLUMINATE3P™ USERS:
    1. Registration for Illuminate3P™ services through the Website is available only to licensed meeting planning agents (the “Licensed Agents”). Licensed Agents are urged to provide a valid IATA number or federal employer identification number upon registering to use Illuminate3P™ services through the Website. Licensed Agents have the ability to create subaccounts for customers of the Licensed Agents (the “Customers”). As used in this paragraph, Illuminate3P™ Users refers to Licensed Agents and their Customers.
    2. RFPs, specifications, requirements, User information, Customer information, or other confidential information provided or generated by Illuminate3P™ Users in the course of using the Website shall remain the property of the Licensed Agent; provided, however, Zentila shall have the right to aggregate such information, excluding personally identifying information, and to use such aggregated information for its internal and marketing purposes.
    3. Zentila shall paid to the Licensed Agent an amount equal to the net commissions, fees, expenses, and other amounts which shall be actually received by Zentila in connection with the Services Illuminate3P™ Users reserve through the Website. Such amount shall be paid in arrears. IRS Form 1099 shall be filed with the IRS reflecting all amounts paid to by Zentila.
    4. To maintain the Illuminate3P™ account, including all Customer subaccounts, the Licensed Agent shall be required to pay the Illuminte3P™ license fees, which may be changed by Zentila from time to time. Your use of the Website as an Illuminate3P™ User shall continue only during the period for which Zentila has received payment of the Illuminte3P™ license fee. Upon failure to make timely payment of any installment of the license fee, your account may be suspended or terminated without prior notice.
  5. Additional Rules and Restrictions. Separate and/or additional terms and conditions will apply to the Services that you purchase from a meeting venue.
  6. Term. This Agreement will remain in full force and effect while you access or use the Website, provided that certain provisions of this Agreement will continue to apply after the termination of your account or your use of the Website. You may terminate your account at any time, for any reason, by sending Zentila an email notice of termination to info@zentila.com. IN THE EVENT OF ANY BREACH OF THIS AGREEMENT BY YOU, YOUR ACCOUNT (INCLUDING THE ACCOMPANYING USERNAME AND PASSWORD) MAY BE CLOSED OR SUSPENDED AT THE SOLE DISCRETION OF ZENTILA WITH OR WITHOUT NOTICE, REGARDLESS OF THE REASONS FOR THE BREACH OF THIS AGREEMENT BY YOU. IN ADDITION, YOUR ACCOUNT AND YOUR ACCESS TO THE WEBSITE MAY BE TERMINATED IMMEDIATELY IN ZENTILA'S SOLE DISCRETION, WITH OR WITHOUT NOTICE, FOR ANY OTHER REASON, OR NO REASON. Zentila is not required to disclose, and may be prohibited from disclosing, a reason for the termination of your account or your access to the Website. Even after your account or access is terminated, this Agreement will remain in effect. All terms that by their nature may survive termination of this Agreement shall be deemed to survive such termination.
  7. Account Security. You are fully responsible for maintaining the confidentiality of the username and password that you designate during the registration process and for all activities that occur under your username and password and during the usage of the Website by you, other users in your organization, and any minors who may gain access to your account. You agree to (a) immediately notify Zentila of any unauthorized use of your username or password or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Zentila will not be liable for any loss or damage arising from your failure to comply with this provision. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. If you share your computer with others, you may wish to consider disabling your auto-sign in feature.
  8. Your Representations and Acknowledgements. By accessing, using, or registering on the Website, you represent and warrant that: (a) you are an individual who is at least 18 years of age, and are legally competent to enter into contracts, (b) you are authorized and legally able, and have the right, authority and capacity, to enter into this Agreement on behalf of your organization and to bind your organization to this Agreement, and (c) all information you supply on the Website is truthful, complete, correct and accurate. Without limitation, any speculative, false, or fraudulent reservation or any reservation in anticipation of demand, is prohibited, whether such actions are conducted by you or other persons who access your account. Registration on and use of the Website are void where prohibited.
  9. Minors. Persons under the age of 18 are not eligible to use any services on the Website.
  10. Use Restrictions. You agree to use the Website exclusively for authorized and legal purposes, consistent with all applicable laws, regulations, and rights of others, including privacy and anti-spamming laws. Furthermore, you agree not to (a) attempt to interfere with or disrupt the Website, (b) attempt to gain unauthorized access to the Website or any related website, other accounts, computer systems, or networks connected to the Website, through hacking, password mining, or any other means, (c) attempt to scan or probe or attempt to defeat or compromise, any security measures of the Website, or any systems or networks operated by Zentila, or (d) copy, modify, create a derivative work of, or distribute any portion of the Website. All software, applications, and modules (collectively referred to in this Agreement as “Software”) used on the Website are proprietary to Zentila, or are licensed to Zentila by other parties. You may not rent, lease, sublicense, resell, or provide access to the Website on a time-share or service bureau basis, or attempt to reverse engineer, translate, decompile, create a derivate work, or otherwise analyze the Software, including the scripts/logic contained in the web pages downloaded to your web browser from the Website, and the URLs transmitted to and from your browser. You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other intellectual or proprietary right, or any other harm resulting from your use of the Website. Notwithstanding the foregoing, if you are notified by Zentila that you are prohibited from using the Website, then any subsequent access by you or on your behalf shall be unauthorized and unlawful.

    In addition, you agree not to:
    • access, monitor or copy any content or information of the Website using any robot, spider, scraper or other automated means or any manual process for any purpose without the express written permission of Zentila;
    • violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to the Website;
    • take any action that imposes, or may impose, in the discretion of Zentila, an unreasonable or disproportionately large load on the Website's infrastructure;
    • deep-link to any portion of the Website for any purpose;
    • deliver any unlawful (according to local, state, federal, or international law or regulation) postings to or through the Website, or any postings which advocate illegal activity;
    • deliver, or provide links to, any postings containing material that could be considered harmful, obscene, pornographic, indecent, lewd, violent, abusive, profane, insulting, threatening, tortuous, harassing, hateful or otherwise objectionable;
    • deliver, or provide links to, any postings containing material that harasses, victimizes, degrades, or intimidates an individual or group of individuals on the basis of religion, race, ethnicity, sexual orientation, gender, age, or disability;
    • deliver, or provide links to, any postings containing defamatory, false or libelous material;
    • deliver any posting that infringes or violates any intellectual property or other right of any entity or person, including, without limitation, copyrights, patents, trademarks, laws governing trade secrets, rights to privacy, or publicity;
    • deliver any posting which you do not have a right to make available under law or contractual or fiduciary relationships;
    • manipulate identifiers, including by forging headers, in order to disguise the origin of any posting that you deliver;
    • use the Website in any manner which could damage, disable, overburden, or impair or otherwise interfere with the use of the Website or other users' computer equipment, or cause damage, disruption or limit the functioning of any software, hardware, or telecommunications equipment; or
    • obtain or attempt to obtain any materials or information through any means not intentionally made available through the Website, including harvesting or otherwise collecting information about others such as email addresses.
  11. User Feedback.
    1. Zentila shall have the right (but not the obligation) to monitor and review, from time to time, any information transmitted or received through the Website, and reserves the right to censor, edit, remove or prohibit the transmission or receipt of any information that Zentila deems inappropriate or in violation of this Agreement. This paragraph applies to any information or other materials received by Zentila from you through the Website.
    2. As used in this paragraph, User Feedback means and includes all comments, feedback, suggestions and ideas disclosed, submitted or offered to Zentila in connection with your use of the Website. User Feedback does not include RFPs, specifications, requirements, User information, Customer information, or other confidential information provided in the course of obtaining Services through the Website.
    3. You are solely responsible for User Feedback, and Zentila disclaims any responsibility and assumes no liability with respect to User Feedback. For purposes of this Agreement, By providing User Feedback, you represent and agree that: (a) you are the owner of such User Feedback, or have been granted all the rights necessary from the owner thereof to provide such User Feedback to Zentila and for the use by Zentila and its affiliates and third party providers as stated in this Agreement, and (b) the use of such User Feedback by Zentila will not infringe the intellectual property rights of or otherwise violate the rights of any third party. You agree that if you provide User Feedback, you grant Zentila a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicenseable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, display, perform, transfer, or sell such User Feedback in any form, media or technology for any purpose whatsoever, including, without limitation, a commercial purpose, without any compensation to you. Zentila is not under any obligation to maintain your User Feedback (and the use of your first name and first initial of your last name with any User Submissions) in confidence.
    4. The information and opinions expressed in User Feedback on the Website are not necessarily those of Zentila or its content providers, advertisers, sponsors, affiliated or related entities, and Zentila makes no representations or warranties regarding any User Feedback. Zentila does not represent or guarantee the truthfulness, accuracy, or reliability of any User Feedback or determine whether the User Feedback violate the rights of others. You acknowledge that any reliance on material posted by other users will be at your own risk.,
  12. Third Party Content. Zentila or meeting venues may provide links to web pages and content of third parties as a service to those interested in such links and content, and Zentila may post third party content or allow users to post their content or third party content to the site including without limitation bids, offers, and terms of service (such content is collectively referred to as “Third Party Content”). Third Party Content may be obtained by Zentila directly from the meeting venue, from the meeting venue’s website, or from other third parties. Zentila does not monitor or have any control over any Third Party Content or third party web sites. Zentila does not endorse or adopt any Third Party Content or third party website and can make no guarantee as to its accuracy or completeness. Zentila does not represent or warrant the accuracy of any information contained therein and undertakes no responsibility to update or review any Third Party Content or third party Websites. Users use these links, Third Party Content and third party Websites at their own risk.
  13. Third Party Services. The Website may also contain, provide information regarding or link to certain applications and services provided or offered by third parties (collectively the “Third Party Services”), including without limitation information related to professional services. Information about Third Party Services may be obtained by Zentila directly from the meeting venue, from the meeting venue’s website, or from other third parties. Zentila is merely an information provider and is not a referral service, and it does not recommend or endorse any such Third-Party Services or monitor or have any control over such Third-Party Services. Therefore, Zentila makes no guarantee, representation or warranty of any kinds as to the quality, competency, value, reliability, responsiveness, accuracy or completeness of any such Third-Party Services or the results obtained therefrom, and Zentila assumes no responsibility or liability for any Third Party Services or for the actions or failure to act of those providing such Third-Party Services. You assume full responsibility for your use of any such Third-Party Services, and Zentila is not responsible or liable for any Third-Party Services.
  14. Copyright and License. The materials and content on the Website are protected by copyright laws and international treaty provisions, as well as other intellectual property laws and treaties. All title and copyrights in and to the Website (including, but not limited to, any information, data, software, photographs, graphs, video, typefaces, graphics, music, sounds, images, illustrations, maps, designs, icons, written and other material) are owned by Zentila, its third party licensors or its suppliers (the “Intellectual Property”). You agree to abide by all additional copyright notices, information, or restrictions contained in any material or content on the Website. You may not copy, reproduce, republish, upload, post, transmit, distribute, and/or exploit any Intellectual Property in any way (including by e-mail or other electronic means) without Zentila's prior written consent. Modification or use of any Intellectual Property for any other purpose is a violation of the copyrights, trademark rights, and other proprietary rights. The use of any Intellectual Property on any other site or networked computer environment, or maintaining unauthorized links to the Website, is prohibited by this Agreement.
  15. Disability Accommodations. At Zentila, we have no special knowledge regarding the suitability of any meeting venue for disabled persons. Please contact the meeting venue directly for information concerning such suitability.
  16. Disclaimer of Warranties About the Services. ZENTILA IS ACTING AS AN INTERMEDIARY BETWEEN YOU AND THOSE MEETING VENUES THAT MAY BE PROVIDING SERVICES TO YOU. AS SUCH, WE HAVE NO CONTROL OVER, AND DO NOT GUARANTEE, THE QUALITY OR SAFETY OF ANY MEETING VENUE, SUCH MEETING VENUE'S RATES, BOOKINGS OR RESERVATIONS, THE ACCURACY OR RELIABILITY OF ANY BID, THAT THERE WILL NOT BE AN INCORRECT PRICE, INCORRECT INFORMATION DUE TO TYPOGRAPHICAL ERROR OR OTHER ERROR IN PRICING OR INFORMATION REGARDING SERVICES OR AMENITIES CONTAINED ON THE WEBSITE (WHETHER SUCH INFORMATION WAS PROVIDED BY THE MEETING VENUE OR GATHERED FROM OTHER SOURCES), THAT THE MEETING VENUE IS SUITABLE FOR YOUR MEETING, OR THE ABILITY OR WILLINGNESS OF ANY MEETING VENUE TO CONTACT YOU AND/OR TO EFFECT THE BOOKING ON THE TERMS CONTAINED IN ITS BID. ZENTILA DOES NOT MAKE ANY WARRANTY OF ANY KIND REGARDING THE SERVICES PROVIDED BY ANY MEETING VENUE. INFORMATION ON THE WEBSITE IS PROVIDED SOLELY AS A CONVENIENCE TO YOU AND NOT AS AN ENDORSEMENT BY ZENTILA OF THE SERVICES PROVIDED BY ANY MEETING VENUE. ZENTILA SHALL NOT BE RESPONSIBLE FOR BREACH OF CONTRACT OR ANY ACTIONS OR OMISSIONS ON THE PART OF ANY MEETING VENUE, WHICH BREACH, ACTIONS OR OMISSIONS MAY RESULT IN LOSS, DAMAGE, DELAY, OR INJURY TO YOU OR OTHER PERSONS WHO USE THE SERVICES OF SUCH MEETING VENUE.
  17. General Limitation of Liability.
    1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ZENTILA AND ITS MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, SUBSIDIARIES, AFFILIATES, DISTRIBUTORS, SUPPLIERS, LICENSORS, AGENTS OR OTHERS INVOLVED IN CREATING, SPONSORING, PROMOTING, OR OTHERWISE MAKING AVAILABLE THE WEBSITE AND ITS CONTENTS (COLLECTIVELY WITH ZENTILA, THE “COVERED PARTIES”) BE LIABLE TO ANY PERSON OR ENTITY WHATSOEVER FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, COMPENSATORY, CONSEQUENTIAL, OR PUNITIVE DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, (I) LOSS OF GOODWILL, PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA OR OTHER INTANGIBLE LOSSES; (II) YOUR INABILITY TO USE, UNAUTHORIZED USE OF, OR PERFORMANCE OR NON-PERFORMANCE OF, THE WEBSITE; (III) UNAUTHORIZED ACCESS TO OR TAMPERING WITH YOUR PERSONAL INFORMATION OR TRANSMISSIONS; (IV) THE PROVISION OR FAILURE TO PROVIDE ANY SERVICE; (V) ERRORS OR INACCURACIES CONTAINED ON THE WEBSITE OR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE; (VI) ANY TRANSACTIONS FACILITATED BY THE WEBSITE; (VII) ANY PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR COMPUTER OR COMPUTER SYSTEM CAUSED BY VIRUSES OR OTHER HARMFUL COMPONENTS, DURING OR ON ACCOUNT OF ACCESS TO OR USE OF THE WEBSITE OR ANY WEBSITE TO WHICH IT PROVIDES HYPERLINKS; OR (VIII) DAMAGES OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, ANY DELAY OR INABILITY TO USE THE WEBSITE, OR ANY INFORMATION, PRODUCTS, OR SERVICES OBTAINED THROUGH THE WEBSITE. THE LIMITATIONS OF LIABILITY SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF A COVERED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
    2. THE MEETING VENUES ARE NOT AGENTS, AFFILIATES OR EMPLOYEES OF THE COVERED PARTIES. TO THE EXTENT PERMITTED BY LAW, THE COVERED PARTIES DO NOT ASSUME LIABILITY FOR ANY INJURY, DAMAGE, DEATH, LOSS, ACCIDENT OR DELAY DUE TO AN ACT OR OMISSION OF A MEETING VENUE, INCLUDING, WITHOUT LIMITATION, AN ACT OF NEGLIGENCE OR A BREACH BY A MEETING VENUE, OR FOR ANY OTHER WRONGDOING OF A MEETING VENUE (INCLUDING, WITHOUT LIMITATION, ANY LIABILITY IN TORT). COVERED PARTIES SHALL NOT BE RESPONSIBLE FOR ANY MEETING VENUE'S BREACH OF ANY WARRANTY, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR OF MERCHANTABILITY. FURTHER, AND TO THE EXTENT PERMITTED BY LAW, COVERED PARTIES HAVE NO LIABILITY, AND WILL MAKE NO REFUND, IN THE EVENT OF ANY DELAYS, SHORTAGES, SICKNESS, PILFERAGE, LABOR DISPUTES, MACHINERY BREAKDOWN, QUARANTINE, GOVERNMENT RESTRAINTS, WEATHER, CANCELLATION, OVERBOOKING, STRIKE, ACTS OF GOD, FORCE MAJEURE, OR OTHER CAUSES BEYOND COVERED PARTIES' DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSES, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.
  18. Indemnification. You shall indemnify, defend and hold Covered Parties harmless from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including, but not limited to, reasonable legal and accounting fees, brought by you or on your behalf, or by third parties, as a result of your breach of this Agreement, your violation of any law or the rights of a third party, or your use of the Website on your own behalf or on behalf of a third party in violation of this Agreement.
  19. Links. The Website may contain links to websites operated by parties other than Zentila. Zentila does not control such websites and is not responsible for their contents or the practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from the Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Zentila's inclusion of links to such websites does not imply any endorsement of the material on such websites.
  20. Governing Law. This Agreement and all matters arising out of or relating to this Agreement shall be governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding relating to this Agreement shall be brought exclusively in the state or federal courts located in Orange County, Florida. You agree to submit to the jurisdiction of, and that venue is proper in, those Orange County, Florida courts in any such legal action or proceeding involving this Agreement.
  21. Attorneys' Fees; Injunctive Relief. If any lawsuit occurs by and among you and Zentila, the prevailing party in such lawsuit shall be entitled to be reimbursed from the non-prevailing party all of its related costs and expenses, including, without limitation, the costs of its reasonable legal fees associated therewith. In addition, Zentila will have available, in addition to any other right or remedy available to it under law or equity, the right to obtain an injunction from a court of competent jurisdiction restraining your breach of this Agreement and to specific performance of any such provision of this Agreement. You agree that no bond or other security shall be required in connection with such injunction.
  22. Entire Agreement. This Agreement constitutes the complete and exclusive agreement between you and Zentila concerning its subject matter and supersedes all prior or contemporaneous agreements or understandings, written or oral, concerning the subject matter of this Agreement.
  23. Blocking of IP Addresses. In order to protect the integrity of the Website, Zentila reserves the right at any time in its sole discretion to block Website users from certain IP addresses from accessing the Website.
  24. Privacy. For information about the collection and possible use of information and material provided by you, please click on Privacy Statement located on the Website. By using the Website, you are consenting to the terms of the Privacy Statement. Zentila makes no representation or warranties with regard to the sufficiency of the security measures used for data handling and storage. ZENTILA WILL NOT BE RESPONSIBLE FOR ANY ACTUAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM A LAPSE IN COMPLIANCE WITH THE PRIVACY POLICY BECAUSE OF A SECURITY BREACH OR TECHNICAL MALFUNCTION.
  25. Modification, Suspension or Discontinuance of Website. Zentila reserves the right at any time to modify or discontinue, temporarily or permanently, the Website (or any part of the Website) with or without notice to you. You agree that Zentila shall not be liable to you or any third party for any modification, suspension or discontinuance of the Website.
  26. Our Relationship. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Zentila as a result of this Agreement or use of the Website. We reserve the right to comply with law enforcement requests or requirements relating to your use of the Website or information provided to or gathered by Zentila with respect to your use of the Website. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and this Agreement shall continue in effect.
  27. Electronic Communications. You will communicate with Zentila electronically whenever you visit the Website or affiliate sites, or send e-mails to us. You consent to receive communications from Zentila electronically. You agree that all notices, disclosures, agreements and other communications that we provide to you electronically or by facsimile satisfy any legal requirements that communications be in writing. ZENTILA IS NOT RESPONSIBLE FOR ANY ERRORS OR DELAYS IN RESPONDING TO AN RFP CAUSED BY AN INCORRECT E-MAIL ADDRESS PROVIDED BY YOU OR OTHER TECHNICAL PROBLEMS BEYOND OUR CONTROL.
  28. Captions. The captions in this Agreement are only for convenience and do not, in any way, limit or otherwise define the terms and provisions of this Agreement.